REFUND POLICY
REFUND POLICY
We want you to love your BeerBeltCo™ — and if for any reason you
don't, we've got you covered with our 30-day money-back guarantee.
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RETURNS
You have 30 days from the date of delivery to request a return.
If 30 days have passed since your purchase, unfortunately we are
unable to offer a refund or exchange.
To be eligible for a return, your item must be:
- Unused
- In its original packaging
- In the same condition you received it
Original shipping costs are non-refundable. Customers are
responsible for return shipping costs.
The following items cannot be returned:
- Gift cards
- Items marked as final sale
- Sale items or items purchased with a promotional discount
To complete your return, we require a receipt or proof of
purchase. Please do not send purchased items back to the
manufacturer — all returns must be sent directly to BeerBeltCo™.
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PARTIAL REFUNDS (IF APPLICABLE)
Only partial refunds may be granted in the following situations:
- Items that are not in their original condition, are damaged,
or have missing parts not due to our error
- Items returned more than 30 days after delivery
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REFUNDS (IF APPROVED)
Once we receive and inspect your return, we will send you an
email confirming receipt of the returned item. We will also
notify you whether your refund has been approved or rejected.
If approved, your refund will be processed and a credit will
automatically be applied to your original method of payment
within 5–10 business days.
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LATE OR MISSING REFUNDS (IF APPLICABLE)
If you haven't received your refund yet:
1. Please check your bank account again.
2. Contact your credit card company — it may take some time
before the refund is officially posted.
3. Contact your bank — processing times may vary.
If you have done all of this and still have not received your
refund, please contact us at supportbeerbeltco@gmail.com and
we'll make it right.
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DAMAGED OR DEFECTIVE ITEMS
If your BeerBeltCo™ arrives damaged or defective, please contact
us at supportbeerbeltco@gmail.com within 7 days of delivery with:
- Your order number
- Photos of the damage
- A short description of the issue
We will send a replacement free of charge — no return required.
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SALE ITEMS
Refunds are only available for regular-priced items.
Unfortunately, items purchased on sale or with promotional
discount codes cannot be refunded — only exchanged for the
same item if defective.
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EXCHANGES
We only replace items if they are defective or damaged. If you
need to exchange your BeerBeltCo™ for the same product, please
email us at supportbeerbeltco@gmail.com with:
- Your order number
- Photos of the defect or damage
- A short description of the issue
We will send a replacement at no extra cost.
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GIFTS
If your BeerBeltCo™ was marked as a gift at the time of purchase
and shipped directly to you, you will receive a gift voucher via
email for the value of the return once we receive the item.
If the item was not marked as a gift, or was shipped to the gift
giver first, the refund will be issued to the original purchaser,
and they will be notified of the return.
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RETURN SHIPPING
Customers are responsible for return shipping costs. Original
shipping costs are non-refundable.
We recommend using a trackable shipping service or purchasing
shipping insurance for any returned item. We cannot guarantee
that we will receive your returned item without proper tracking.
Return Address:
BeerBeltCo™
131 Continental Dr, Suite 305
Newark, DE 19713
United States
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YOUR CUSTOMER RIGHTS
At BeerBeltCo™, we stand behind every product we sell. Our
30-day money-back guarantee gives you the freedom to try your
BeerBeltCo™ risk-free.
If you're not 100% satisfied with your purchase, contact us at
supportbeerbeltco@gmail.com and we'll do everything we can to
make it right — that's our promise to you.
We are committed to fair, transparent business practices and
compliance with all applicable consumer protection laws in the
United States.
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HOW TO START A RETURN
To start a return, email us at supportbeerbeltco@gmail.com with:
- Your order number
- The item(s) you'd like to return
- The reason for the return
We will provide you with the return address and further
instructions within 24 hours.
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CONTACT US
Questions? Issues? Feedback?
📧 Email: supportbeerbeltco@gmail.com
🇺🇸 We respond within 24 hours, Monday–Friday.
Cheers,
The BeerBeltCo™ Team
